Justuno

Pricing and plans

Justuno separates self-service software from Done-For-You implementation. The inspected account offers a 14-day full-platform trial and an Always Free tier with one live workflow. A free traffic allowance was not established, so our comparison uses the specified Lite allowance. Paid plans scale with monthly unique site visitors. Annual billing reduces the starting Lite price from $59 to $53.10 per month; Done-For-You is $299 monthly or $269.10 per month billed annually. Count the workflows and segments you need live at once before sizing traffic. The managed offer includes work performed for you, so its fee is not just a larger editor subscription.

Paid rows show monthly starting prices. Annual billing is separate. Paid overages are enabled by default and can be disabled through plan management or sales. The inspected trial required email verification to manage the subscription. Spotlight and phone verification have additional access restrictions.

Features and plan access

Start with the shopper journey: cart value, products viewed, purchase history and profile answers can determine enrollment and branches. A workflow can show a design, delay, test alternative paths, update a profile or sync data to an app. Re-enrollment and suppression settings help control competing campaigns.

The editor supplies email, phone, text, choice and consent fields, multiple screens, timers and game blocks. Product feeds cover upsell, cross-sell, recently viewed items and cart recovery. AI Smart Timing and AI-labelled recommendation algorithms are available; a prompt-based design assistant was not established in the inspected account.

Formats & content

The current template gallery includes shipping, app and promotional banners. A standalone popup containing only a message and close control was not completed in this audit, so Announcements is not credited yet.

Use the shared design and workflow controls for promotional messages, banners and notices. Enrollment can depend on the page, device, location or shopper data, while suppression and re-enrollment control repetition. Shopify embed activation is required before designs can appear; it remained off throughout this audit.

Forms

Justuno’s form controls include email capture, SMS capture, phone field, single choice, and multiple choice. Use If/Then branches, profile-property conditions and actions to route visitors through different workflow paths. Lite allows five live workflows. An Email Address field was added to an unpublished form. Required input, validation, duplicate handling and prefilling are available.

Surveys

Justuno’s feedback formats include quizzes. Shopper Preference quiz templates and an Ask a question block are available. Collect answers with choice fields and use profile-property conditions in workflows. Choose the response format around the question you want to answer. A recommendation score, a satisfaction rating and a quiz outcome serve different purposes; support for one does not imply the others or an automatic report.

Gamification

Justuno’s game formats include spin the wheel and scratch card. Scratcher appears in the design element library. The game is the way an offer is revealed; prize configuration and the signup flow determine what the visitor actually receives. Compare the available formats, reward controls and repeat-play rules before choosing a mechanic for a promotion.

Targeting

Justuno’s audience and display controls include page targeting, geo targeting, device targeting, audience targeting, and behavior triggers. Combine cart items/value, product views, purchases, discounts, profile properties, segments and app-specific conditions in workflow enrollment filters. Conditions include time spent, idle time, scroll, session/page counts and exiting the website. AI Smart Timing exposes an aggressiveness setting.

Experiments

Justuno’s testing tools include A/B testing. The workflow builder offers Multivariate Test paths. The account comparison includes A/B and multivariate tests on Lite; no live experiment was run. Popup testing, email testing and automation experiments are separate capabilities. A useful comparison also considers traffic allocation, how a winner is selected and whether a no-popup control is available to measure the effect of showing a campaign at all.

Email & SMS

Justuno has no confirmed capabilities in this section in the current review. Capturing an address in a popup and sending a marketing campaign are separate jobs. Compare native sending channels, automation and their allowances independently from the popup subscription; an integration with a mailing platform does not include that platform’s sending service.

Team & sites

Lite now lists ten seats. Full Access includes billing and team settings; Publisher can publish but cannot manage billing or the team. Creator can configure and save work without publishing, deactivating or deleting workflows. View Access is read-only. Custom roles are listed under Enterprise.

Give campaign builders Creator access and reserve publication for Publishers. This separates preparation from release inside the app. It does not establish equivalent restrictions for a personal API key, which the account says can access all data.

Developer

Justuno’s developer interfaces include HTTP API. Justuno documents an authenticated analytics API. The app warns that a personal API key accesses all account data. The scope of each interface matters more than the API label. Opening an existing popup, sending a submitted form to an endpoint and creating or publishing campaigns are different operations. Agent access depends on those operations and the permissions exposed.

Support

The inspected comparison lists email tickets across tiers and live chat during US hours on Lite and above. Done-For-You adds implementation, onboarding and direct service channels. We did not test response quality or turnaround; agree the scope of managed work separately from software access. Consider the support channel alongside the work you expect help with. Access to chat does not by itself promise round-the-clock coverage, a response deadline or someone to build your campaigns. Those service commitments need to be distinguished from ordinary product assistance.

Editor & workflow

Justuno has no confirmed capabilities in this section in the current review. Editing, saving a draft and activating a campaign are separate stages of the workflow. Consider how changes are prepared and reviewed before visitors see them. An AI writing assistant also has a narrower role than an assistant that can change layout or targeting.

Data & reporting

Justuno has no confirmed capabilities in this section in the current review. Use the reporting workflow to connect captured responses with the decisions you need to make. Downloading leads, scheduling reports and attributing revenue are different capabilities; a contact export alone does not establish an analytics dashboard or revenue measurement.

Integrations

Shopify was connected in the test store. The catalogue exposes email, SMS, CRM, analytics and commerce destinations, and workflow actions can sync profile data. No marketing provider was connected and no delivery was executed. HTTP Client/webhooks are documented, but searching HTTP in this account’s app catalogue returned no result; confirm availability before depending on a custom destination.

Catalogue presence establishes an available setup path, not successful delivery or a minimum plan. Cordial also has current help-centre coverage but was not seen in this account’s catalogue. Our integration guide explains the connection types and workflows. For store-specific features, see our Shopify popup apps overview.

Works with Shopify

Justuno’s Shopify coverage includes storefront installation, native app, products and variants, and discounts. Recommend upsells, cross-sells, most-purchased items, previously viewed or purchased products, complete-the-look items and current or abandoned cart contents. Use fixed or unique discount codes and synchronize store discounts. Installation, customer data, discounts and cart actions are separate capabilities. A Shopify listing alone does not establish support for all of them, and features supplied by a separate app need to be considered with that app’s access and pricing.

Capability score

The capability score brings together the confirmed features in the sections above, excluding pricing. Each metric belongs to one section, and a feature’s score includes its subfeatures. The breakdown shows how much each area contributes and where points remain unearned. It measures feature coverage, rather than conversion performance or value for money.

Total

41.55 / 100

AI agent readiness

Agent readiness looks at a complete working process: understanding a campaign, creating or changing it, operating it, reading results and controlling access. This assessment adds context to the Developer section without awarding extra points. In-editor AI assistance and an external agent’s ability to operate the account are considered separately.

What one display or signup could cost

At $59.00 per month, the selected plan allocates $0.059 per display and $2.95 per signup across 1,000 displays and 20 valid email signups. The table rounds to cents. The 2% signup rate is an assumption, not measured performance or a vendor charge per event.

The capacity check assumes one site and 1,000 visitors. Billing is based on visitors, which is distinct from the actual outcomes used here. For form-free announcements, compare displays rather than signups. Taxes, separately billed services and customer discounts are excluded.

Justuno alternatives: which should you choose?

Ecommerce teams building branching shopper journeys around cart contents, purchase history, subscriber status and product interests. Lite limits live workflows to five and custom segments to two. Paid overages are enabled by default; site visitors count even when they do not see a popup.

Compare ConvertFlow and Popupsmart against that requirement. The cards below explain where each is a better fit. Match the billing unit, required features and site or account limits before comparing headline prices; the cheapest subscription does not always cover the same work.

About this review

We inspected Justuno in a Shopify test-store trial: unpublished workflow and form drafts, a spin-wheel template, enrollment conditions, product recommendations, discounts, integrations, analytics, roles and billing. The app embed remained inactive. Live targeting, submissions, reward redemption, AI timing performance and authenticated API requests were not tested. Dates beside sources indicate when the corresponding evidence was checked; publication does not imply that every source was rechecked that day.

“Documented” means the provider describes the capability. A named plan is shown only where we recorded tier evidence. “Not confirmed” means the evidence is insufficient, not that the feature is absent. Paid add-ons and higher-tier restrictions are stated separately. Conflicting billing information prevents a unit-cost estimate.

Recommendations are editorial judgments about fit and cost. Sources are linked next to the claims they support, and every calculation uses the assumptions above.